Globe Customer Service and Support Contact Information

The simplest way to resolve issues with a Globe SIM or Globe roaming sim is to contact Globe customer service in the Philippines. One of the most common reasons to call them is if you need to reactivate your Globe SIM card for roaming. If you have not maintained a balance on your sim it may be deactivated. Here is how you can contact them.

Globe Customer Service In the Philippines

• 24-hour Call-In Service, dial (02) 730-1000 from any land line phone in the Philippines
• Dial 211 toll-free access from your Globe mobile phone
• Globe TM subscribers dial 808 toll-free from your mobile phone or (02) 730-1500 from any land line.
• Email customer support at custhelp@globetel.com.ph.

Globe Customer Service Roaming Outside the Philippines

• 24-hour Globe Roaming Support dial +6327301212 for postpaid subscribers or *131*6327301212# for prepaid subscribers
  These calls are toll free from your Globe cell phone.
  If you are calling from a land line or while in the Philippines, appropriate charges will apply and it will be considered as a valid call.

Globe Cutomer Suppor Online

The Globe website has some very helpful information that can often solve your issue with out a phone call or waiting for an email.
Log on to the Globe customer support site here »

Make Sure you SIM is Loaded

Often issues arise because your Globe sim is not loaded. Be sure you have enough recharge on your SIM by loading it at Aryty.com. This will assist when you reactivate your Globe SIM.